How does the 7-day free trial work?+
You pay $0 today. The 7-day trial is the complete product with 25 Buddy Credits, unlimited top-rated coins a day in each section (micro gems, low-cap gems, spot buys and trades), 5 active price alerts and 10 AI chat answers a day. A card is required and each card can start one free trial. If you do not cancel before the trial ends, your first payment for the plan you picked is taken on day 7 and the plan renews until you cancel.
Can I cancel anytime?+
Yes. Cancel renewal in the app from Plan & credits at any time; you keep access until the end of the period you have paid for. Cancel before the trial ends and you are not charged at all.
What are Buddy Credits?+
Buddy Credits pay for generated research: full analyses and reports. Browsing today’s top-rated gems & trades is free. Every metered button shows its cost before you use it, and failed or empty generations are not charged. Browsing what you have already generated is free. Monthly credits: Pro 100, Max 250, Ultra 500; Ultra can add capacity up to 5,000 a month with its slider (+500 credits a month for every +$200). Annual plans receive their credits monthly. When your plan begins, you get its full monthly credits. Unused trial credits do not carry over; purchased top-up credits never expire and always carry.
What happens if I run out of credits?+
Everything you have already generated stays available. You can top up any amount (Top-ups are $0.50 per credit, from 20 to 1,000 credits ($10 to $500)), upgrade, or wait for your monthly reset. Unused monthly subscription credits expire at reset. Purchased top-up credits do not expire and are used after monthly credits.
How much do I save with yearly billing?+
Yearly billing costs $490 for Pro, $990 for Max, $1,990 for Ultra — about 17% less than paying monthly for twelve months.
Is CryptoBuddy financial advice?+
No. CryptoBuddy is an educational research tool. Scores, zones and levels are model-derived research readings, not personal recommendations or instructions to trade. Crypto assets are high risk and you could lose all the money you invest.
Do you hold my funds or private keys?+
No. CryptoBuddy never holds your funds, never asks for your private keys or seed phrase and does not place trades for you. Payments run through Stripe; CryptoBuddy never sees your full card number.
Can I get a refund?+
Cancelling stops the next renewal; payments already made are not refunded, except where the law requires it or we charged you in error. If you are a consumer in the UK or EU, you can cancel a new subscription within 14 days of your first payment. Because the service starts straight away at your request, we may deduct a proportionate amount for the time already provided and credits already used. Email support@cryptobuddy.so. Nothing here affects your statutory rights.
Where does the data come from?+
From 20M+ data points across 1,500+ exchanges and 450+ blockchains. Derivatives, funding and liquidation data from CoinGlass; asset and market data from CoinGecko; DEX pairs and pools from DexScreener, GeckoTerminal and Birdeye; public whale positions from Hyperliquid; public order books from Binance, Coinbase, OKX and Kraken; funding and open-interest cross-checks from OKX, Bybit, Bitget and Gate; options context from Deribit; protocol data from DefiLlama; token security checks from GoPlus and Honeypot.is; on-chain holder reads from Solana RPC and TON API; developer activity from GitHub; cycle indicators from bitcoin-data.com and CBBI; US macro series from FRED (St. Louis Fed); news headlines from CoinDesk, Cointelegraph, Decrypt, The Block and public macro feeds. Scores and levels are computed in software and AI explains them. Source data can be delayed or wrong, so readings show where data is limited. The full list is on the Integrations page.